Privacy Policy
Last updated November 13, 2026
The short version
- Your videos live in your own Dropbox or Google Drive. Gather reads their names; with automatic product finding, your browser also takes the sound and a few still pictures from each new video, which are sent to be read and then discarded. Gather keeps one picture of each video, in two sizes, to show it in Gather.
- If you use the Editor, each raw video you send it (with Dropbox, also each new one you put in your Raw folder) is copied to our editing server to be made into a reel. We keep that copy and the finished reel for 14 days so you can ask for changes, then delete them. With Dropbox, a reel you approve is also saved to the Edited folder in your Dropbox, where it stays until you delete it; we keep our own copy until it's there and the reel is posted, and never longer than 120 days.
- If you connect Dropbox instead, Gather works only in its own app folder there, and your files stay in your Dropbox.
- If you connect TikTok, Gather can put the reels you choose in your TikTok drafts. Nothing is posted until you post it yourself.
- If you connect Instagram and Facebook, Gather posts the reels you choose there, adds the link comment on your Facebook Page, and sends the product's link to people who ask for it in a comment on Instagram.
- If you connect Pinterest, Gather posts the reels you choose as Pins, to the board you pick, each when you tap Send to Pinterest. Reels already in your Pinterest queue go out at their times.
- If you connect YouTube, Gather reads your channel's name, your recent uploads' titles and YouTube's figures, to link the Shorts you post and show your figures. Where posting is on and you allow it, Gather uploads the Shorts you tap Post for. It never edits or deletes anything on YouTube.
- We keep what Gather needs to work: your account, your product matches and links, and your affiliate figures.
- We don't sell your data, show ads, or use third-party trackers.
- You can export your data any time, and ask us to delete it.
Who we are
Gather (gatherreels.com) is run by Sticky Smart LLC (“we”, “us”). If you have a question about your data, email support@gatherreels.com.
What we collect
Your account
Your email address, your name and workspace name if you give them, and your password, which we store only as a salted hash that can't be turned back into the password. If you sign in with Google, Google gives us your name and email address.
When you create an account we ask how you heard about Gather. You can skip it. If you answer, we keep the choice you picked, a short note when you choose Other, and the date you answered. We use that only to understand how people find Gather. Only Gather operators can see it. We don't sell it or share it with anyone else, and it is deleted with your account.
Your workspace
The name and ID of the Google Drive folder you connect; for each video, its file name, Drive ID, dates and one picture of it, in two sizes; the products you match to videos; the affiliate links Gather builds and any you paste in from other services; your captions, drafts and what you've marked as posted, with any link to a post you paste in so you can open it again; and your settings, including your affiliate IDs (such as your Amazon tracking tag and Impact partner details) and the channels you post to. Gather also keeps a short record of its own latest changes to your workspace, in the same file, so a change you make at the same moment isn’t lost. Newer changes replace it as you keep working, and it’s deleted with your account.
If your workspace has the Amazon campaign check on Today, Gather keeps, for each product you check, what you told it you found (a campaign accepted, all fully claimed, or none) and when. For a product you accepted, it also keeps the links to the campaign pages you save there, which post links you marked as added, and when you said you shared its reels again. The check opens Amazon’s own pages in your browser. Gather never signs in to your Amazon account and never reads it. The one exception is Gather’s browser helper, and only if you install it yourself: on a campaign search you open from that check, it reads the item number searched, the links to the campaign pages shown, each campaign’s name, brand, rate and dates, how many are marked fully claimed, and which Amazon store IDs that sign-in has, and passes them to your open Gather page. Gather shows these so you can choose, and doesn’t keep them: it keeps only the campaign page links, and that you have used the helper. It sends nothing anywhere else, and it never searches or opens pages by itself. If you press Accept for me in Gather, it presses Accept on those campaigns in that tab, after you said OK the first time (Gather keeps when you did). It presses nothing else. When that page, or your Active campaigns list, shows a campaign as accepted, Gather marks the product Accepted and keeps that campaign’s page link, without you answering. If you say Yes to sharing (asked once, changeable in Settings), Gather also keeps, for other Gather creators, whether each of your checked products has campaigns, all fully claimed or none, and whether its brand runs them, with the date, under a scrambled code for your workspace rather than its name, and never the campaign details, kept up to 90 days. In return it fills in what other creators found for your products. If you ask a brand for a free sample, Gather keeps the product, the request you wrote, when you sent it and whether it arrived, in your workspace; you send it yourself, from Amazon’s page.
The assistant
When you ask the assistant (the button in the corner of Gather), we keep the conversation: your questions, its answers, the page you asked from, the fixes it offered and whether you used them, and a note of the checks it made in your workspace to answer. If it can't help, or you report a problem and tap Log this problem, it opens a ticket with your question, what it checked and the fixes it offered, and your email address; the Gather team reads that conversation, may reply by email, and emails you once the problem is fixed. When you request a feature or ask whether Gather works with something, we keep your words and your email address with that request for a year, so we can email you if it's built. The Gather team sees how many creators asked for each request; only a short title of the request, never your words or who asked, goes on Gather's list of what to build next. We keep a conversation for 180 days after its last message, and delete it, and your requests, with your account.
Affiliate network access
If you connect Impact, we store the Account SID and Auth Token you enter. We use them only to read your approved brands, their product catalogs, and your clicks and sales. You can remove them in Settings at any time, which deletes them from our server straight away.
Your affiliate performance
From Impact we save your daily clicks and sales and, for each sale, its date, status, amounts, commission, brand, and the channel and post reference on the link. We don't keep details about the shopper, such as their location, even where Impact reports them.
Product facts Gather learns
To match products faster and at lower cost for everyone, Gather keeps product facts it learns as people use it: that a store's listing and an Amazon listing are the same item, and whether a brand is sold on Amazon. These are facts about products (item numbers, names, brands and the stores' own photos), not about you. Each workspace is counted once, under a scrambled code rather than its name, and nobody else can see what you've linked or posted. A brand's facts affect matching only once we've checked them.
Short links (deep links)
For an Instagram or Facebook post with an Amazon product, or one from a brand whose app Gather can open, Gather makes short links (gatherreels.com/go/…) that open the store's app. One for a brand goes through your tracking link for that brand first. We keep the link, which workspace it belongs to, and how many times it was tapped each day. When a shopper taps one, our servers log the request like any other (see Technical information below); we count the tap and keep nothing else about them, and set no cookie. The page a shopper lands on shows the store's photo of the product, which their browser loads from the store's own image servers without telling the store which link it was, and names your Instagram handle (or your Facebook Page) as the one who earns from the link, when you've connected Meta. Thirty days after a workspace's plan or trial ends (unless it moves to Links only or another plan), its deep links send shoppers to the store's own product page without the creator's tag, and taps are no longer counted. If you ask us to delete your account, its deep links stop working.
Billing
Payments are handled by Stripe. We keep your Stripe customer ID, your plan and your subscription status. We never see or store your full card number.
For the emails we send you (confirming your address, password resets, trial reminders), we record when each was sent, to which address, and its subject. We don't keep the content of sent emails.
Technical information
A sign-in cookie that keeps you signed in for up to 30 days, or until you haven't used Gather for 14 days (we note when each sign-in was last used, to end it then), and a second cookie that marks a browser you've signed in from with your password, so that wrong password guesses made somewhere else can't lock you out of it. That one holds a random value, is sent only when you sign in, lasts up to a year, is cleared from your browser when you sign out, and stops working when you change or reset your password. Nothing else in the way of cookies. Our servers log requests, including IP addresses and browser type, for security and troubleshooting.
Google Drive
To see which videos you've made, Gather asks Google for read-only access to the names and details of files in your folder, not their contents (Google's “drive.metadata.readonly” permission). For this, your browser talks to Google directly, and our server doesn't receive your Google access. Your video files are never uploaded to Gather.
With “Find products automatically” (part of every plan and the free trial, on unless you turn it off in Settings), Gather also asks Google for read-only access to the video files in that folder, so it can hear what's said in each new video and, when that isn't enough, see the product. Your browser reads the video and pulls out its sound and up to six small still pictures. The sound is sent to be turned into text. The still pictures are sent only when the title and speech didn't identify the product: to read the product in words (for example “a black and white striped advent calendar box”), and to compare them with the store photos of the listings Gather found. Both are discarded straight away. Gather keeps the text, to find the product and show it to you, and one picture from the video's first seconds, to show the video in Gather: a larger copy for the video's own page and a small copy for your lists, made from it in your browser. When you check Drive while Gather may read your videos, your browser also takes that one picture from videos that don't have one yet. When you open a video or reel in Gather, and, while Gather is open, for the reels waiting in Post (a few dozen an hour at most), your browser takes that one picture again, sharper, from the video's first seconds, in place of the one kept before. Gather keeps that picture once you've confirmed your email (until then your lists show the product's picture), a free trial's up to 200 of them; and your browser keeps its own copy of each for up to a week, so your lists open without loading them again. For a picture kept before November 2026, your browser makes the small copy from the larger one when a page shows it. The two copies are kept on our server or in our cloud provider's storage. When one is kept in that storage, Gather sends your browser, while you're signed in, to a private address for it that works for about a day, and your browser keeps its copy for that day rather than a week; anyone you gave such an address to could see that one picture until it stops working. Pictures in that storage aren't in our backups: if one is lost, your browser takes it again from the video. Both copies are deleted within about a day once their video is no longer in your workspace (a video in Link’s removed videos keeps its picture, so putting it back brings the picture too), and with your account. The video file itself is never uploaded to Gather or stored.
With One-tap Share (posting from your phone, on unless you turn it off in Settings), when you open a post on your phone, Gather asks Google for the same read-only access to your video files, and your browser loads that post's video from Google so Send can hand it to your phone's share sheet. The video goes from Google to your phone only, never to Gather. Your browser keeps the last two videos in its own storage on that phone, so they don't load again; they're removed when you turn One-tap Share off or sign out. Google's permission stays in that browser tab for about an hour, including when the page reloads. If you use the Editor, it's also passed through our server to our editing server when a new video in your folder is checked against your reels (see The Editor), for that check only; it isn't stored.
With the Editor, Gather asks Google for full access to your Drive (Google's “drive” permission), because the Editor reads your raw videos, saves each finished reel into your Edited folder and moves its raw video into Raw › Processed. The Editor works only in the folder you connected and never deletes anything from your Drive. The permission stays in your browser tab for about an hour, including when the page reloads. When you send a video to the Editor, it's passed through our server to our editing server for that job only, and is never stored or logged.
When you post a reel from Gather to Instagram, Facebook or Pinterest and its video is in your Google Drive, your browser sends its read-only Google permission to our server for that one upload: our server reads the video from the folder you connected and passes it straight to Meta or Pinterest. The permission isn't kept or logged, and the video isn't stored. (The one exception is a copy taken before October 24, 2026 for a reel in your Pinterest queue, kept until its Pin has gone: see Pinterest.)
Gather's use of information received from Google APIs, including Google Drive's and YouTube's, follows the Google API Services User Data Policy, including its Limited Use requirements.
The Editor
The Editor turns the raw videos you film into reels. It's part of the Pro and Unlimited plans and the free trial, and it only works on the videos you send it. With Dropbox, a video you put straight in your Raw folder is sent to it for you, a few minutes after it arrives (one already there when this began isn’t, and a folder of clips inside Raw waits for you).
What happens to a video. Our editing server downloads the raw video from your Drive or your Dropbox and turns its speech into text, with the time of each word. Still pictures taken from the video (about one every two seconds), the text, the video's file name, any instructions you give and the names of products in your workspace are used to choose the cuts, pick the best take and name the product you're talking about. The server then makes the reel, saves it to your Edited folder in Drive (with Dropbox, Gather keeps a copy and saves it to the Edited folder in your Dropbox, below) and deletes its own working copy when the job ends.
Kept for 14 days. So you can ask for changes without sending the video again, we store a copy of the raw video, the finished reel, a preview, a thumbnail picture and the list of cuts. They're deleted 14 days after the edit. With Dropbox, Gather also keeps a copy of the finished reel until it's in your Dropbox and posted (see Dropbox).
Kept while your account is open. For each reel, its status, the product it names and the first part of its transcript; a small thumbnail picture; and a fingerprint of the reel's pictures (not its sound), so Gather can recognise the same reel when a copy of it appears in your Drive folder, for example from a reposting service. Gather also checks for duplicate raw videos: it keeps the content ID Drive or Dropbox gives each raw video you send, so the same video sent again under another name comes in as a duplicate instead of being edited twice. Choosing Not needed on a duplicate files its raw video as approving a reel does. To check a copy, the editing server downloads it, reads its fingerprint and deletes it from the server straight away.
A hidden code in your reels (a test, only in workspaces we've told). In a workspace taking part, the Editor writes a hidden code into the picture of each new reel it makes: a random number that stands for that one version of the reel and says nothing about you or what's in the video. You can't see or hear it, and it stays in the reel wherever the reel is posted. When a copy of a reel appears in your folder, or you add a reel's TikTok version yourself, the editing server also reads the copy for a code, in the same check as the fingerprint. While your account is open Gather keeps each reel's code, and for each copy which reel's code it carried, if any, and how clearly. During the test this is only recorded: which reel a copy belongs to is still decided as described above.
Your style. The Editor keeps a written style guide for your workspace, made from the changes you ask for and the example reels you choose, so later reels are cut the way you like. It also keeps a notebook for your workspace: each note you give the Editor, the moments you flag, how you rate its reels, which ones you approve, and what the Editor answered. Every few reels it reads the notebook and adds to your style what you've asked for on two or more reels (you can undo it on the Editor page). It's used only for your workspace, and it doesn't train an AI model. To show them under your clips when you adjust a reel, Gather also keeps the words said in each reel's raw video, with their times, for the same 14 days as the video copy. Now and then the notebook suggests a general editing lesson that would help anyone's reels (for example, keeping a silent opening a creator asks for); Gather reviews each one, and those it accepts are used for every creator's edits, without your words, your videos or your name.
Dropbox
If you connect Dropbox in Settings, Dropbox's own page asks you to let Gather (“Gather Reels” on Dropbox) use its app folder, Apps › Gather Reels, and nothing else in your Dropbox. Gather never sees your Dropbox password.
Gather makes the folders it uses there: Raw, with Raw › Processed inside it, Edited, Repurposed, and Uploads. Dropbox tells Gather when something in the app folder changes, and Gather also checks it every few minutes, to list the videos in it. Videos in Repurposed, such as a reposting service's copies of your posted TikToks, join Link. So do videos in Uploads: finished videos you upload in Gather (Link's Upload videos) are passed straight on to Uploads in your Dropbox, the same way, and each starts with TikTok.
Without a reposting service, you can add a reel's TikTok version yourself: on the reel's page, after you post it on TikTok, you choose the video TikTok saved to your phone. It's passed straight on to Repurposed in your Dropbox, the same way, and Gather records which reel it's for, so Instagram and Facebook get that version.
Your files stay in your Dropbox. When one is needed, Gather asks Dropbox for a link to it that lasts four hours: to play it, and, with One-tap Share, for your phone to load the post's video; with automatic product finding, for your browser to take its sound and still pictures, as it does with Google Drive; for your browser to take the one picture Gather keeps of it, as above; and, for the Editor, for our editing server to download a raw video from Raw (or a folder of clips in it) to edit, or to read a copy in Repurposed to tell which reel it is; and, with your TikTok videos allowed, for our editing server to read a video you shared to TikTok, to compare it with TikTok's cover picture. Gather makes these links only for the files those steps need.
Videos you add in Gather are passed straight on to Raw in your Dropbox. Gather doesn't keep the video, only its name, size and how far the upload got, for a day. When you approve a reel, or choose Not needed on a duplicate, its raw video moves to Raw › Processed, or is deleted if you chose that in Settings. When you approve a reel, Gather keeps a copy of it, for you to save to your phone or send to TikTok, and our server saves the reel from that copy into Edited in your Dropbox, as Drive's Edited folder has it. It stays there until you delete it. Gather deletes its own copy a day after the reel is posted or you mark it as not for posting, once the reel is in your Edited folder (or, after about two days of tries, couldn't be saved there), and never keeps it longer than 120 days. A copy of an earlier version that's no longer in Link goes the same way, a day after it was made at the earliest. Discarding a reel, or deleting your account, deletes Gather's copies at once; what's in your Dropbox stays yours.
For a connected Dropbox, Gather keeps on our server, never in your browser: Dropbox's permission for the app folder, your Dropbox account's name and email, Dropbox's marker for what Gather has already seen, and each video's name, place in the folder, size, date, folder and Dropbox's content ID (to spot duplicates).
You can disconnect any time in Gather's Settings: Gather asks Dropbox to cancel the permission and forgets it and its list of your videos. You can also remove Gather Reels in Dropbox's own settings. Deleting your Gather account does the same. We don't sell Dropbox data, use it for advertising, or use it to train AI models.
TikTok
If you connect TikTok in Settings, TikTok asks you to let Gather (“Gather Reels” on TikTok) see your basic profile, which is your TikTok name and profile picture, and add videos to your TikTok drafts. Gather may also ask to see your public videos and their numbers, your username and profile link, and your follower, like and video counts. You approve each of these on TikTok's own page, and Gather never sees your TikTok password.
With your public videos allowed, Gather reads them every few hours and links each to the reel in Gather it is: a reel Gather sent to your drafts by TikTok's post ID. For one you shared from your phone, Gather looks at your videos that went up near when you shared it, with its length. If your folder has a copy of the posted TikTok (Repurpose names it from the TikTok's caption) and Gather has matched that copy to the reel, Gather reads your videos' captions to find the one the copy is named from. Otherwise it compares the video's cover picture with the reel. Gather links a video only when one of these clearly says which reel it is. To check the cover, our editing server reads the cover picture TikTok shows for the video and the reel it may be (from Gather's own copy of an Editor reel, or from your Dropbox), compares the cover with the reel's frames, and then deletes both. For each of your videos from the last 90 days Gather keeps its ID, when it was posted, its length, its link and its views, likes, comments and shares by day; for each cover it checked, how alike it was to the reel (a number); for each video whose caption a copy is named from, which reel that is; each reel's length; and your username, profile link, and follower, like and video counts. It doesn't keep your videos' captions or cover pictures. Disconnecting TikTok forgets all of it.
When you send a reel to TikTok, our server uploads the Editor's copy of it to your TikTok inbox as a draft. Nothing is posted until you post it yourself in TikTok.
For a connected TikTok account, Gather keeps on our server, never in your browser: TikTok's permission for your account, your TikTok name and account ID, the link to your profile picture (never the picture itself: Settings shows it from TikTok's own servers), and, for each reel you send, how its draft is doing and, once it's public, the post's ID. Gather reads your name, picture link and counts again every 12 hours. If you disconnect, or TikTok stops letting Gather in, the picture link and counts are forgotten.
You can disconnect any time in Gather's Settings: Gather asks TikTok to cancel the permission and forgets it. You can also remove Gather Reels in TikTok's own settings. Deleting your Gather account deletes everything Gather keeps about your TikTok account, and asks TikTok to cancel Gather's permission. We don't sell TikTok data, use it for advertising, or use it to train AI models.
Instagram and Facebook
If you connect Instagram and Facebook in Settings, Facebook's own page asks you to choose your Facebook Page and the Instagram professional account linked to it, and to let Gather post reels and comments there, read your recent reels and their comments, and send messages to people who comment. You approve it on Facebook's page, and Gather never sees your password.
Posting. When you post a reel from Gather, our server sends its video to Instagram or your Facebook Page with the caption you see in Gather, and on your Page adds the link comment. The video is read from where it's kept (the Editor's copy, your Dropbox, or your Google Drive folder, as above) and passed straight to Meta; for the Editor's copy or a Dropbox video, Gather may instead give Meta a link to that one video, good for a few hours at most, so Meta fetches it itself. Meta receives the same video either way. Gather doesn't store it.
Linking your reels. Gather notes which Instagram or Facebook reel each Gather post became, so it can show you the reel and, later, its performance. For a reel Gather posts, Meta tells it. For a reel you post yourself, Gather reads the captions of your 30 newest Instagram posts, every 10 minutes and right after you confirm one posted, looking at reels from the last 7 days for one of Gather's links (gatherreels.com/go/…). For a reel without one it keeps nothing; for one with a link it keeps the reel's ID and address with that Gather post, as part of your posting history.
Answering link requests. When Gather links a reel, it notes the newest comment already on it (only its ID), so that only comments written after that are ever answered. With answering on, Gather checks new comments on the reels it posted to Instagram, and on reels you posted yourself that it linked this way, keeping the link it sends for those for 7 days. When you connect, Gather also asks Meta to notify it when someone comments on your Page or your Instagram account, so a comment asking for the link on one of those reels is answered as soon as the notification comes. For your Settings, Gather keeps its latest 20 notifications: when each came, whether it was Instagram or your Page, and which of your reels; never who commented or what they wrote. Gather answers a comment only within the 7 days Meta allows. When a comment asks for the product, Gather sends that person one private message with the product's affiliate link, marked #ad. If you choose to tap Send yourself, the request waits in Gather, with the product's name, store and link it will send, until you tap Send link or Meta's 7 days are up. If you turn it on, it also replies under their comment, on any of those reels, to say so, and only once the message went. A comment the simple checks can't place may be sent to our AI matching service, which only answers whether it asks for the product. The people who comment aren't Gather users: Gather keeps only the comment's ID, the commenter's Instagram ID, which reel and when, whether a message was sent (with Meta's ID for it, or why it failed) and whether a reply went under the comment, for 90 days, so no one gets a second message. It doesn't keep what they wrote or the message. After that, only daily totals stay, for your numbers on Today and in Your activity: how many requests were answered and how many weren't, and why, with nothing about who asked.
For a connected account, Gather keeps on our server, never in your browser: Meta's permission, your Facebook name and ID, the permissions you granted, the names and IDs of the Pages Meta shared with Gather and their Instagram accounts, for Settings your Instagram account's name, username, follower and post counts and your Page's name, link and follower count, with the link to each one's profile picture (never the picture itself: Settings shows it from Meta's own servers), read again every 12 hours, and, for each reel Gather posts, its caption, link comment and link, its post IDs and how it went.
While your workspace is read-only (your trial or plan has ended, or we've suspended it), Gather reads no Instagram or Facebook comments and sends no messages for you, takes in no new videos from Dropbox, and stops reading your TikTok videos and Impact sales. You can still switch messages off or disconnect any account. Posts already on their way still finish.
You can disconnect any time in Settings: Gather asks Meta to cancel the permission and forgets it, with the record of answered comments, the comment notifications and each reel's caption, link comment and link (it keeps that the reel was posted, and where, and the daily totals of link requests). Removing Gather in Facebook's own settings, or asking Meta to have your data deleted, makes Gather forget all of it, including your reels' Instagram and Facebook IDs and links and the daily totals. Deleting your Gather account deletes everything. We don't sell Meta data, use it for advertising, or use it to train AI models.
If you connect Pinterest in Settings, Pinterest's own page asks you to let Gather (“Gather Reels” on Pinterest) see your boards and account, and create Pins and boards for you. Gather never sees your Pinterest password.
Posting. Gather posts a Pin only for a reel you choose, one Pin per reel, right away when you tap Send to Pinterest, and as many a day as you choose. Our server sends the reel's video to Pinterest from where it's kept (your Dropbox, the Editor's copy, or your Google Drive as described above), with the title, description and link you see in Gather, the board you chose, and, as its cover, the still picture Gather keeps for the video. The video isn't stored.
Your Pinterest queue. Since October 24, 2026 nothing new is added to the queue, and Gather takes no new copies of your videos for it. Reels added before then still go out at their times (9:00, 12:00, 3:00, 6:00 or 8:30, your time), posted by our server from the reel's Dropbox file, the Editor's copy, or, for a Google Drive video, the copy Gather took when you added it. Gather keeps each such copy on our server only until its video has gone to Pinterest, its Pin fails or is taken out of the queue, or you disconnect Pinterest, and then deletes it. The copies are never in our off-site backups, and our host's daily disk snapshots roll them off within 6 days.
For a connected account, Gather keeps on our server, never in your browser: Pinterest's permission, your Pinterest username, account ID and account type, your business name, follower count and monthly views and the link to your profile picture (never the picture itself: Settings shows it from Pinterest's own servers), read again every 12 hours, the names and IDs of your boards and the board you chose, the time zone your Pinterest day is counted in (for your count of today's Pins and your queue's times), and, for each reel Gather posts, its board, how it went, and the Pin's ID and link, and which reels have a Pin (so each gets one). For a reel still in your queue, Gather also keeps its time and where its video is (its Dropbox file, the Editor's copy, or the copy of a Google Drive video described above). The title, description and link are kept only until the Pin is made, or until you take it out of the queue.
You can disconnect any time in Settings: Gather forgets the permission, your username, profile picture link, counts and boards (your default board, and the board chosen for each reel, too), and each Pin's ID, link and board, at once (Pinterest doesn't let apps cancel a person's permission themselves, so to remove Gather from Pinterest too, open Pinterest's Settings › Security and logins › Apps). It keeps only its own record that each reel went to Pinterest, so a reel isn't posted to Pinterest twice. If Pinterest stops letting Gather post (you took the permission back in Pinterest, or it lapsed), Gather deletes the same at once. Deleting your Gather account deletes everything. We don't sell Pinterest data, use it for advertising, or use it to train AI models.
YouTube
If you connect YouTube in Settings, Google's own page asks you to let Gather see your YouTube account and your YouTube Analytics reports, read only. Gather uses YouTube API Services to do this. Only your channel's owner can connect it.
Posting your Shorts. Where posting to YouTube is switched on for your workspace, Google's page also asks you to let Gather upload videos to your channel. Gather uploads a reel only when you tap Send to YouTube for it: one public Short, with the title and description Gather shows you, marked as not made for kids. That permission lets Gather add videos, nothing else: it never edits or deletes anything on YouTube. Gather keeps, for each Short it posted, the reel it came from, the Short's ID and link, and whether YouTube accepted it, and deletes them with the rest of your YouTube data.
What Gather reads and keeps. Your channel's name, handle and ID, the link to its picture, and its uploads list; the titles, IDs, publish dates and public or private setting of your recent uploads, to find the Short you posted for each reel and link it in Post, and to count your public uploads; and YouTube's figures for your channel (subscribers, total videos and views, public uploads in the last 90 days, engaged views on Shorts in the last 90 days, and long-form watch hours in the last 12 months), shown on their own in Settings › YouTube. Gather keeps the permission Google gives it (and which of the two it was given), your channel's name, handle, ID and uploads list, the link to your channel's picture (never the picture itself: Settings shows it from YouTube's own servers), the Shorts it links (their IDs, links and publish dates), and these figures, with the date it read them. It reads your channel's name, picture and figures again when you open Gather and they're 12 hours old, reads everything again at least every 30 days, and deletes anything it can no longer read: a Short you deleted, or everything if your permission has ended.
Who sees it. Only you and the people you let into your workspace. Gather support staff see only whether YouTube is connected, never your channel, its picture, figures or Shorts. Gather doesn't sell your YouTube data, share it with anyone, use it for advertising, send it to AI services, or combine YouTube's numbers with other platforms' into one figure.
Stopping. Disconnect in Settings › YouTube: Gather tells Google to end its permission and deletes your YouTube data straight away. You can also remove Gather from your Google Account at security.google.com/settings/security/permissions; Gather deletes your YouTube data once it sees the permission is gone, and within 30 days at most. If you ask us to delete your account, your YouTube data is deleted within 7 days. Our off-site backups never hold your YouTube data, and our host's daily disk snapshots, kept for recovery, roll it off within 6 days.
By connecting YouTube you agree to the YouTube Terms of Service. Google's Privacy Policy explains how Google handles your data.
How we use it
- To run Gather: editing the videos you send to the Editor, matching videos to products, building links, preparing posts, putting the reels you choose in your TikTok drafts, posting them to Instagram and Facebook and answering link requests there, posting them to Pinterest as Pins, posting the Shorts you choose to YouTube and linking the ones you post yourself, and showing your performance (YouTube's numbers on their own, never combined with other platforms').
- To send account emails you need, such as confirmations, password resets and trial reminders.
- To bill you for your plan.
- To help when you ask for support, and to keep Gather secure.
- To understand how people find Gather, from the answer you may give when you sign up.
We don't sell your data, use it for advertising, or use it to train AI models. The Editor's style guide and notebook are notes about how you like your reels cut, kept for your workspace only (a general lesson Gather accepts from them is used for everyone, without your words, videos or name).
Who we share it with
Only the companies that help us run Gather, and only what each needs:
- Our hosting provider hosts Gather's servers and data, including the Editor's editing server, in the United States (Virginia).
- Our cloud provider runs our domain, carries visits to Gather on their way to our servers, and sends and forwards our email; keeps a copy of where each of your short links goes, so the links keep opening if our servers can't answer; stores the Editor's copies of your videos and reels, and their fingerprints, and the pictures Gather keeps of your videos where they aren't kept on our server; turns the speech in videos sent to the Editor into text; and, with automatic product finding, turns the speech in your videos into text, reads still pictures from them, and compares those pictures with store photos to pick the matching product.
- An AI matching service receives a video's title, its transcript, the descriptions of its still pictures, and the product listings Gather found, when automatic product finding is on, to pick the matching product; and, when Gather answers link requests on Instagram, the text of a comment the simple checks can’t place, to say whether it asks for the product. Never your account details.
- An AI editing service receives, when you use the Editor, the still pictures, transcript and file name of each video, the names of products in your workspace, your style guide, any instructions you give for a reel and the changes you ask for, to edit your reels and name their products; and, every few reels, your Editor notebook (described in The Editor), to learn your style. Never your account details, and never the video file itself. It doesn't use this data to train its models.
- An AI assistant service receives, when you ask the assistant, your question, the conversation so far, Gather's help pages and what the assistant checks in your workspace (your plan, your connections and whether they work, your reels and their posting status, and recent problems), to write its answers and to draft the Gather team's replies to tickets. Never your passwords or connection codes. It doesn't use this data to train its models.
- Stripe processes payments.
- Dropbox receives, if you connect it, the videos you add in Gather and the reels you approve, and our requests to list, play, download, move and delete the videos in Gather's app folder as described above, with your permission.
- Meta (Instagram and Facebook) receives, if you connect it, the reels and captions you post from Gather, the link comments on your Page, and the messages sent to people who ask for a product's link; and our requests to read your Page, your Instagram account, your recent reels and their comments.
- Pinterest receives, if you connect it, the reels you post there as Pins, with their title, description, link and cover picture, and our requests for your Pinterest username, account type and boards, all with your permission.
- TikTok receives, if you connect it, the reels you choose to send to your TikTok drafts, and our requests for your TikTok name and, if you allow them, your public videos, their captions, numbers and cover pictures, all with your permission.
- Google provides Google sign-in and Drive access: from your browser and, for the Editor, from our editing server with the permission you give it. If you connect YouTube, it receives our requests for your channel, your recent uploads and your YouTube Analytics numbers, and the Shorts you choose to post, with your permission.
- Impact and any other affiliate network you connect receive requests made with your own credentials, on your behalf.
- Product search services (for Amazon) receive the search words and, where there is one, the barcode used to find a product, and the item numbers of products you accepted an Amazon campaign for, to read who sells them and their other colours and sizes. Never your account details.
We may also disclose information if the law requires it, or to protect Gather, our users or others from fraud or harm.
Support access
Gather staff can open a workspace to help with a support request or fix a problem. They see whether YouTube is connected, never your channel, YouTube figures or Shorts. Each time is recorded in an audit log. When the assistant opens a ticket, the Gather team reads that conversation to answer it.
How long we keep it, and deleting it
We keep your data while your account is open. You can export your workspace as a file any time from Settings (Export backup).
To delete your account, email support@gatherreels.com from the address you sign in with. We'll delete your account, workspace, saved affiliate figures, connected credentials, the assistant's conversations and tickets, the pictures Gather keeps of your videos, and everything the Editor keeps (copies, thumbnails, fingerprints, your reels' hidden codes, your style guide and notebook) within 30 days and confirm by email. Our host's daily disk snapshots are kept for 6 days, and an encrypted daily copy kept apart from our main host for 90 days, so deleted data leaves them within 90 days after that. We may keep billing records where the law requires it.
Security
Gather is served only over HTTPS. Passwords are stored as salted hashes, sign-in cookies can't be read by scripts, and stored credentials are readable only by the Gather service. No system is perfectly secure; if a breach affects your data, we'll tell you promptly.
Your choices
Wherever you live, you can ask us to show you the data we hold about you, correct it, export it or delete it. Email support@gatherreels.com and we'll respond within 30 days.
Children
Gather is for people 18 and over. We don't knowingly collect data from anyone younger.
Changes to this policy
If we change this policy, we'll update the date at the top. For significant changes, we'll also email you before they take effect.
Contact
Sticky Smart LLC · support@gatherreels.com